FAQ-Frequently asked questions about Processing at Walther

FAQ - immediate assistance

Processing

What information is needed for an offer?

Number of coupling sides and number of nipple sides
Desired nominal sizes, operating pressure, medium and connection information
Alternatively, of course, our order number or identnumber

Is WALTHER an Authorised Economic Operator [AEO]?

Yes, with the AEO certificate EN-AEOC 110395.

What DUNS® number does WALTHER-PRÄZISION have?

317667046

Which countries of origin do WALTHER products have?

Products by WALTHER PRECISION are "Made in Germany".

Can I get a long-term supplier's declaration (LLE) from you according to Regulation (EC) No. 1207/2001?

We will be happy to issue you a LLE. Please contact our Dispatch Department:

Which tariff number is assigned to products from WALTHER-PRÄZISION?

WALTHER products are assigned the tariff number 84818099. Any exceptions will be named / identified.

Are your products subject to the issue of an export permit?

Basically, our products are not subject to export authorisation and are generally not included in the dual-use regulation or the export list according to Annex I of the Regulation (EC) No. 1334/200. Please contact our Dispatch Department if necessary.

Note:
The respective exporter is obliged to check whether it is necessary to obtain an export license!

What is an EORI number?

The EORI number plays a secondary role for our German and EU- customers as consignees of our goods. For these customers the VAT-ID number applies. When we ship goods to a consignee in a non-EU country, the EORI number is used for customs clearance.

Do your products contain US products in accordance with the American foreign trade law?

No.

Do your products contain so-called conflict minerals?

The raw materials regularly used by WALTHER-PRÄZISION Carl Kurt Walther GmbH & Co. KG generally contain no additives of conflict minerals in accordance with standard specifications.

Can I get a digital order confirmation?

Yes, we ship this to your e-mail address as a pdf file. You will also receive an advise of dispatch prior to the actual dispatch of the product.

Which parcel service providers / forwarders do you work with?

We usually ship packages up to 31.5 kg with UPS; freight deliveries are sent with Schenker Deutschland AG.

If you want to use your own parcel service, we can commission the following companies:
UPS, TNT, DHL, FedEx.

We do not work together with any other parcel service providers.
However, you can hire any company to pick up your order from us. In this case, we need the name and the address of your freight forwarder, as well as an email address to which we can send the collection order. Because a day usually lies between ordering and pick up, the delivery time of your shipment will be extended by a day.

How is CARRIAGE FORWARD shipping organised?

For the carriage forward shipping, we need your customer number from the companies listed below.

We do not work together with any other parcel service providers. However, you can hire any company to pick up your order from us. We are happy to give freight deliveries to other forwarders but not our company forwarder Schenker.

In this case, we need the name and the address of your freight forwarder, as well as an email address to which we can send the collection order. Because a day usually lies between ordering and pick up, the delivery time of your shipment will be extended by a day.

Do you ship on our behalf to third parties and abroad?

Yes, WALTHER-PRÄZISION will however be named as the sender/consignor.

Any additional costs incurred will be charged.

Do you offer express shipping?

Yes,

Next day delivery by 12:00 on demand by 14:00
Next-day delivery by 10:30 on demand by 14:00
Next day delivery by 08:30 on demand by 14:00