WALTHER has been certified according to this standard since 1992.
The DIN EN ISO 9001 specifies the requirements for a quality management system (QM system) which an organization has to meet in order to be able to provide products and services which meet customer expectations as well as any regulatory requirements. The WALTHER management system is subject to a continuous improvement process.
Principles of the WALTHER QM system:
1. Customer orientation
2. Responsibility of management
3. Integration of the persons involved
4. Process orientation
5. System-oriented management
6. Continuous improvement
7. Objective decision-making approach
8. Mutually beneficial supplier relationships